Privacy Policy

Last updated: May 15, 2026

Introduction

This Privacy Policy explains how procyclist_training ("we", "us", or "our") collects, uses, and protects your personal information when you use our coaching services and website. We are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data We Collect

We collect the following types of personal information:

• Contact Information: Your name and email address when you sign up for coaching services or subscribe to our newsletter.
• Payment Information: Payment metadata processed through Stripe (our payment processor). We do not store your full credit card details on our servers.
• Training Data: Performance files, training history, and physiological data you provide for coaching analysis (optional, only if you purchase coaching services).
• Communication Data: Messages you send us via email.

How We Use Your Data

We use your personal information for the following purposes:

• To provide coaching services and deliver training plans
• To process payments and send order confirmations
• To communicate with you about your coaching program
• To send you free training resources (if you subscribed)
• To improve our services and website functionality

We will never sell your personal information to third parties.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Active Coaching Clients: Data is retained for the duration of your coaching relationship plus 12 months.
• One-Time Services: Data is retained for 24 months after service delivery.
• Newsletter Subscribers: Data is retained until you unsubscribe.
• Payment Records: Retained for 7 years to comply with tax and accounting regulations.

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data (subject to legal retention requirements).
• Right to Data Portability: Request your data in a structured, machine-readable format.
• Right to Object: Object to processing of your data for marketing purposes.
• Right to Withdraw Consent: Withdraw consent for data processing at any time.

To exercise any of these rights, please contact us at cyclistpro@outlook.com. We will respond to your request within 30 days.

Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. We do not use third-party tracking cookies or analytics tools that collect personal information. Session cookies are used to maintain your checkout session and are deleted when you close your browser.

Third-Party Services

We use the following third-party services to operate our business:

• Stripe: Payment processing. Stripe is PCI-DSS compliant and handles all payment card data. PayPal payments are processed through Stripe's integration. View Stripe's privacy policy at stripe.com/privacy.
• Substack: Our blog and newsletter are published via Substack. If you subscribe, Substack processes your email address and reading activity under its own privacy policy at substack.com/privacy. Blog images on this site may be loaded from Substack's servers.
• Email Service: We use a secure email service to send order confirmations and coaching communications.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS protocols. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers operate. We ensure that such transfers comply with GDPR requirements through appropriate safeguards such as Standard Contractual Clauses.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: cyclistpro@outlook.com